- Country
- Spain
- What happened
- INCIBE described a real case involving a woman selling a vehicle on an online marketplace. A supposed buyer contacted her, talked briefly, and offered a €500 Bizum deposit to reserve the car. She accepted and followed the link the buyer sent. Instead of receiving a reservation payment, she authorised a payment from her own account. The deception relied on the familiar Bizum flow and the expectation of receiving money.
- Pressure pattern
- Marketplace trust, fast reservation deposit, confusing payment request, and transaction-screen ambiguity.
- Pause point
- When Bizum asked her to confirm the operation, before accepting what was actually a payment request.
- How Pausier may have helped
- Pausier could have helped by prompting her to pause on the confirmation screen, check whether she was receiving money or sending it, and verify through the bank app.
- Source quote
- en lugar de recibir el dinero